FAQ List

  • Can I buy items without a user name?
  • How do I create a user profile?
  • I can't remember my password and/or user name. What do I need to do?
  • What is a phishing email?
  • Why should I create a user profile?
  • Can I correct the details on my invoice?
  • How can I contact you about my payments and/or invoices?
  • I cancelled an item. When will I receive my money back?
  • I received an invoice without any amounts (dealers).
  • I returned an item, but I was refunded a different amount than the value of the item. How is that possible?
  • What is the bank account number?
  • What methods can I use to pay?
  • Where can I find information about my invoices and payments?
  • What are the conditions for returning items?
  • Do i have warranty on my items from Mammoet Store, Mammoet Workwear and Mammoet Toys?